Support

DuckSTARTER is a platform designed to provide early access to some of the most exclusive and sought-after early-stage blockchain projects. To participate in...

To participate in ILOs on the DuckSTARTER platform you will need to obtain your tier by locking up at least 80 DD tokens. There are currently five different...

In order to participate in token sales, you will need to go through a KYC (Know Your Customer) verification process to confirm your identity.  Please re...

The Refundable IDO is the latest DuckDAO innovation, a new risk-free way for the active IDO investors to gain temporary exposure to a new asset and observ...

Yes. While you are free to withdraw your locked DD tokens at any time, early withdrawals will be subject to a penalty burn. The exact burn amount depends on...

In order to participate in a DuckSTARTER sale, you will need to complete a short whitelist process. Here’s what you need to do: Complete KYC for your ...

Transactions can get stuck for a number of reasons, but this most commonly comes down to using a transaction fee that was too low. Since miners and vali...

The simplest way to improve your odds of winning an allocation in one of our ILOs is to move up to a higher tier. Bronze tier users typically have the lowes...

Thanks for your interest! Please use this form to apply.  Note: Due to overwhelming demand, please provide as much detail as possible to stand the best ...

Please open a support ticket and provide a brief description of your problem (with screenshots where applicable).  We will get back to you as soon as po...